In 2003, Holztec established a joint venture company with Kneer, a German windows and window doors manufacturing company. Kneer has more than a hundred years of experience in operating wooden windows and window doors factories in their homeland Germany.
The objective of this joint venture was to invest in state-of-the-art computerized woodworking machines and systems, with the aim of producing the highest quality products for both the European and the Egyptian market. We work hard to meet the changing needs of customers nationwide by manufacturing the most reliable, low maintenance and durable products.
Customer satisfaction is what defines our work and governs our goals.
The mission of Holztec is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. We strive to grow our business with the same honesty and integrity we use to craft our products, with elegancy and perfection. We aim to build the best product and fulfilling our customer needs & requirements, thus implement solutions for a better living experience.
We strive to be recognized and perceived as the best living spaces supplier throughout the MENA region, where clients can receive a noteworthy product with the best quality of service ever delivered.
Our main purpose is that our customer’s feel appreciated and valued, by concentrating on the following:
- To deliver the best customer service.
- Always make them feel prioritized.
- Handle all communication professionally.
- Provide the necessary support.
- Deliver with passion.
- Willingness to learn.
- Being passionate about our work.
- To take ownership.
- Build trust.
- Strive for excellence.
- Tackle problems skilfully.
- Have strong work ethics.